Underperformance drags Organizational Success
- Improved performance
- No change in performance
- Employee looks out for a new job and resigns
- Further dip in performance due to dip in motivation
Individual employee performance is key to the success of an organization. Mediocre/ low performance demoralizes the individual, the team, and the organisation.
So, what do you do about an employee who isn’t performing up to the mark? One of the keys is to identify the reasons for low performance which could be either capability or commitment issues or a combination of these and then address these issues.
The current way of managing low performance usually looks like this :
Managers have a conversation with the employees regarding their performance and where they stand. The employee hears the manager out, post which he either responds or stays quiet. Now, it is up to the manager to develop an action plan and seek commitment from the employee to action the same. Some organisations mandate this the conversation and the action plan be documented/ recorded. After this brief exchange the employee gets back to work.
Every Individual Has Potential
Performance Coaching can be a game-changer for Employee Performance Improvement!
Performance coaching aims at improving performance at the individual level, thereby enhancing the organisational performance. In the face of massive organisational shifts, it can also serve as a catalyst for managing change positively in accordance to organization objectives.
A step-by-step process to convert underperformers into high-performing employees
Analyzing Reasons for Underperformance:
Organisation provides EWC a list of underperformers and defines the performance requirement. We speak to a sample of the target audience to understand their realities, where possible we observe them doing their job. We also seek inputs & perspective from the key business stakeholders to align them to the approach.
Formulating the Plan:
The performance coaching plan consists of approximately 6-12 calls with the EWC coach. The reporting managers are onboarded, and their responsibilities and involvement are pre-defined.
Coaching the Underperformers to Up their Game:
Initial contact between the EWC Coach and the employee is established along with the intervention/project manager. Each conversation takes place for 45-90 minutes. Subsequent conversations take place between the employee and the EWC Coach.
Employee Performance Improvement Reporting:
The coaching report is tagged to the business outcomes to track progress. We also have regular connects with the reporting managers on the requirement for support and seek their feedback. Business outcomes are tracked on an ongoing basis to ensure employee performance improvement.
How Employees and Organizations can benefit from EWC’s Performance Coaching
EWC helps employees to achieve their full potential by:
- Setting performance goals
- Understanding their current reality by empathetic listening
- Exploring and identifying the roadblocks
- Looking out for options, prioritizing and developing action plans
- Instilling accountability and responsibility in the employee
- Tracking progress
- Encouraging them to be better versions of themselves
Organisations can drastically improve their business performance by
- Partnering and using EWC as an extended performance enhancement unit
- Transforming low performers to performers
- Improving productivity & morale
- Savings in recruitment cost, lost productivity, etc.
EWC’s result-driven performance coaching has a great track record of helping organizations in enhancing performance.
Explore our Performance Development program to take employee as well as organizational performance levels a notch higher.
Turn Under performers into High-Performers
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